Frequently asked questions.
How Do I Order A Cake?
Because Joeycakes designs each cake individually and decorates by hand, each cake is a custom work of art—therefore there are no instant-checkout options. To begin the ordering process, please visit the “Start An Order” page and submit a custom order form. Joey will be in touch shortly with more details. Please note—full payment is due to secure your event date on the Joeycakes calendar. Payment options using Affirm and Klarna are available at checkout if you would like to split your total into multiple payments.
What Are Your Delivery Areas & Fees?
Local delivery (within Jersey City) is a flat $20 fee added to the cost of your order. For farther distances (within 2 hours of Jersey City) the delivery fee varies and is determined by distance. Frequently, clients choose to use Uber Courier to pick up their cakes from the Joeycakes studio to deliver to their home address—this can save a hefty delivery fee. If you’d like to use this option, just note this under the Additional Comments section in the order form.
Do You Use Fondant?
No, we do not cover our cakes in fondant. All our cakes are 100% made with buttercream. However, fondant may be used for small accents if needed, to suit the design of the cake.
Do You Do Children’s Cakes?
While I’m delighted to craft a child’s cake based on a theme—dinosaurs, princesses, etc—I no longer offer character-based cakes, such as Minions or Disney. With each cake I craft—children’s included!—I strive to produce an elegant and delicious piece of edible art. If this style aligns with your needs for your little one’s big day, please don’t hesitate to reach out via the Start An Order page.